Frequently asked questions

I have just bought a car. What car-care products should I buy first?

Begin with safe washing and drying, then add interior cleaning and one paint-maintenance product.

Recommended products: CitrusClean, Wash Mitt, Drying Towel, T2 cloths and Cleanse. Optional: Bio Nano or Graphene Seal.

How often should I wash my car?

Every one to two weeks is a useful starting point. Adjust to the dirt, driving and parking conditions.

Recommended products: CitrusClean, Wash Mitt and Drying Towel. Optional: Alkclean for heavier traffic film and grime.

What shampoo should I use? Can I use dishwashing liquid?

Use a dedicated car shampoo. CitrusClean is intended for routine washing; Alkclean is for deeper contamination removal.

Recommended products: CitrusClean or Alkclean, with Wash Mitt and Drying Towel.

How can I reduce scratches and swirl marks during washing?

Reduce the dirt trapped between the tool and paint, and minimise pressure during washing and drying.

Recommended products: CitrusClean, Wash Mitt and Drying Towel.

Should I buy Bio Nano or Graphene Seal? Do I need both?

Choose Bio Nano for convenient wet-panel maintenance or Graphene Seal when longer-lasting spray protection is the priority. One is enough to start.

Recommended products: Bio Nano with T2 cloths and Drying Towel, or Graphene Seal with two T2 cloths.

My paint still feels rough after washing. What should I use?

Bonded contamination may remain. Use a Clay Cloth only when necessary and with suitable lubrication.

Recommended products: Artdeshine Clay Cloth, approved clay lubricant and Drying Towel. Optional after treatment: Bio Nano or Graphene Seal with T2 cloths.

Can Bio Nano or Graphene Seal remove scratches or restore faded paint?

Maintenance sprays do not remove scratches or oxidation. The paint needs inspection before deciding whether polishing is appropriate.

Recommended products: For maintenance after assessment: Graphene Seal and two T2 cloths. Professional paint correction is a separate service.

My car already has ceramic or graphene coating. Does it still need washing?

Yes. Dirt and traffic film still collect on coated paint. Follow the installer instructions throughout curing and aftercare.

Recommended products: CitrusClean, Wash Mitt and Drying Towel. Optional after curing and compatibility checks: Bio Nano or Graphene Seal with T2 cloths.

What should I use to clean the dashboard and door panels?

Use Cleanse with lightly damp cloths on compatible interior surfaces, keeping liquid away from openings and electronics.

Recommended products: Cleanse and separate T2 cloths for cleaning, residue removal and drying.

How should I clean leather seats?

Use a gentle method on compatible finished automotive leather and follow the vehicle or leather maker instructions.

Recommended products: Cleanse, Smart Scrub and separate T2 cloths.

What should I buy for a dirty or smeary windscreen?

Begin with routine glass cleaning. Use Clarity only for suitable exterior-glass stains, and add Window Coat only after correct preparation.

Recommended products: Dedicated T2 glass cloths. Optional: Clarity, Window Coat or Window+, Prep, and the coating-specified applicator.

How do I clean my wheels?

Recommended products: Alkclean and dedicated wheel tools. Optional: Wheel Coat or Wheel+, Prep, coating-specified applicator and separate T2 cloths.

How do I make my tyres look clean and black?

Apply Tyre Seal thinly to clean, dry sidewalls for a darker finish.

Recommended products: Tyre Seal and a dedicated tyre-dressing applicator.

How should I remove bird droppings?

Remove them promptly by softening and lifting the deposit without scraping or grinding it into the paint.

Recommended products: CitrusClean and a dedicated clean T2 cloth, with clean water. Keep a separate cloth for drying.

What is a simple ongoing car-care routine?

Maintain the exterior and interior regularly, and keep vehicle safety checks and servicing on their own schedule.

Recommended products: CitrusClean, Wash Mitt, Drying Towel, Cleanse and T2 cloths. Choose Bio Nano or Graphene Seal. Use Alkclean, Clay Cloth and Tyre Seal only when needed.